CEO-summit-2011 «The art to be successful»

June 2, 2011, World Trade Center, Moscow

The organizer - "TopManagement Forum"  

09:00 – 10:00 Registration, welcome coffee-break

10:00 – 11:30 Klaus Kobjoll. Secret of success of my business – sincerity. Part I.

1. Strategy of development of the company – a necessary component of profitable business

• Company Mission. The analysis of successful practice of Schindlerhof

• Strategic planning. The annual target plan. Effective practices of Schindlerhof

• There is nothing more constant, than change - new tendencies and old values. How to combine an invariable/customary «kernel» of business and to stimulate constant progress.

2. In focus - quality of service. The word service has lost its meaning. What in exchange/what is next? 

• To be different or to die: unique possibilities of successful business

• Differentiation from competitors due to quality of service - unique possibility of long-term success

• quality Pillars - four indicators of quality management

• the Control system of quality of service TUNE

11:30 – 11:45 Coffee-break

11:45 – 13:30  Klaus Kobjoll. Secret of success of my business – sincerity. Part II.

3. Employees as the key factor of success in Schindlerhof business

• the Only thing that it is impossible to copy, is a relation of the company to its employees and the relation of employees to its clients!

• the Team- a everlasting engine of steady and profitable business. How to hire "the correct"/proper personnel

• How to motivate employees and to inspire clients

4. Leadership as a necessary component of success of the company

• What leader is necessary for creation and maintenance of successful business

• 5 problems of the leader

• Our factor of success № 1 - "spirit" of the company

13:30 - 14:30 Lunch

14:30 - 15:45 Pekka Viljakainen. Making big money with new generation. Part I.

• Industrial leadership vs. new generation people leadership. Why leadership is more needed than ever – Trying to define winning model for 2020.

• What I have learned in past 20 years, while running international professional services business?

• Where I have failed and made mistakes worth of millions of euros? What we can learn about those?

• What was my practical approach to change and educate talents inside my own organization around the world?

• … And lastly… managing top talents in Russia, China, Finland or Germany varies a lot. How I should prepare my self for being truly international?

15:45 – 16:00 Coffee-break

16:00 - 17:15  Pekka Viljakainen. Making big money with new generation. Part II.

• How new generation of consumers see the world? What impact this has for winning business models?

• To be a winner of the game: What is the needed change agenda
  … for companies?
  … for their strategies?
  … for their leaders?

• TOP-DOWN leadership, heavy structures and controls are DOOMED to fail. What is the true option? How to run transformation? What are the right KPIs for change?

• How business models and support functions needs to develop to support new generation and very strong growth possibilities?

• Pekka’s 6 STEP change agenda (just a proposal) for senior executives deep dive more these topics.

17:15 - 18:00 Discussion between Klaus Kobjoll and Pekka Viljakainen

The first day programm