Klaus Kobjoll

Klaus Kobjoll, one of the best-known successful private hoteliers of Germany, is owner and acting chairman of the

‘Schindlerhof Klaus Kobjoll GmbH’ and in addition, with the same function, of the seminar agency ‘Glow & Tingle GmbH’. His personal trademarks are: Enterprising spirit as innovator, achiever, motivator, all coupled with a full comprehension of pertinent economic facts. This represents a combination of attributes which is rarely found in the hospitality scene and contributed to the numerous awards bestowed on his two enterprises.

As congenital orator he applied this gift, together with his motto ‘Enthusiasm is Transferable’, to found the firm ‘Glow & Tingle GmbH’. This venture is aimed at offering solutions of problems arising with Total Quality Management (TQM) and Personnel Motivation. By way of lectures, seminars and publications potential answers are presented and this with considerable success. Up to now, an audience of 150,000 coming from numerous European countries participated in the lectures. Six books by Klaus Kobjoll, ‘Motiva(c)tion’, ‘Virtuous Marketing’ and ‘Adventure European Quality Award’, “TUNE” and “MAX” on Employees’ Development and Involvement plus “Wa(h)re Herzlichkeit” on service quality were published by the Swiss Orell Fussli Publishing House.

Pekka A. Viljakainen

The author Pekka Viljakainen has spent the past 20 years as an ambassador between business executives and technology teams. With a background in engineering from the University of Technology Lappeenranta, Pekka began his career as an entrepreneur in 1986 by establishing Oy Visual Systems Ltd.

In 1998 Pekka joined Tieto through the acquisition of his company. There, Pekka's reputation and track record for handling very complex governance and political topics inside large international organizations and delivering results earned him the nickname "Bulldozer".

Thanks to his technical background and passion for business, Pekka has been one of the leading architects within Tieto for building a more efficient information society. He is heavily involved in promoting the necessary preparations for a true revolution of services, and the strategic role of digitalization across Europe, Russia and China. As a true partner for organizations in most industries, He has analyzed the fundamental changes in consumer behavior and their implications for corporate strategies in all information intensive businesses. His team consisted of 8350 people in 24 countries of Tieto International.

Starting from 1st of November 2010, Pekka made the decision to step down from his operational roles. Prior to his return to business, he will focus his time on his family and charity projects. The winter of 2011 will be spent devoted to supporting the No-Fear project with its global network of executives.